Privacy Policy

PRIVACY POLICY

Last Updated: [Insert Date]

GulaabGali ("we", "us", "our") operates the website www.gulaabgali.com (the "Site"). This Privacy Policy explains how we collect, use, protect, and disclose information when you visit our Site, create an account, place an order, subscribe to our newsletter, or otherwise interact with our services.

By using our Site, you agree to the practices described in this Privacy Policy.

1. PERSONAL INFORMATION WE COLLECT

We may collect personal information that you voluntarily provide to us when you:

  • Visit or browse our Site

  • Create an account

  • Place an order

  • Subscribe to our newsletter

  • Contact our customer support

  • Participate in promotions, surveys, or other activities

  • Use any other features or services available on our Site

Depending on your interaction with us, we may collect information such as:

  • Full name

  • Email address

  • Phone number

  • Billing and shipping address

  • Order and transaction details

  • Payment-related information

  • Account information

  • Any other information you voluntarily provide to us

Payment information may be processed securely through our third-party payment service providers. We do not generally store complete credit or debit card details on our own servers.

2. INFORMATION COLLECTED AUTOMATICALLY

When you visit our Site, certain non-personal and technical information may be collected automatically.

This may include:

  • Browser type

  • Device type

  • Operating system

  • IP address

  • Internet service provider

  • Pages visited

  • Time spent on the Site

  • Referring and exit pages

  • General usage and interaction information

This information helps us understand how visitors use our Site and improve the overall shopping experience.

3. HOW WE USE YOUR INFORMATION

GulaabGali may collect and use your information for the following purposes:

To process and fulfil orders

We use your information to process purchases, arrange shipping, provide order updates, process returns and exchanges, and provide customer support.

To improve customer service

Your information helps us respond more effectively to customer inquiries, requests, complaints, and support needs.

To improve our website

We may use information and feedback to improve our products, website functionality, services, and overall customer experience.

To personalize your experience

We may use information to understand customer preferences and provide relevant products, content, recommendations, and offers.

To communicate with you

We may use your contact information to send transactional communications such as order confirmations, shipping updates, delivery notifications, return updates, and responses to inquiries.

Marketing communications

If you voluntarily subscribe to our newsletter or marketing communications, we may send you information about new collections, products, offers, promotions, launches, and other updates from GulaabGali.

You may unsubscribe from marketing communications at any time by using the unsubscribe link included in our emails or by contacting us.

To prevent fraud and protect our Site

We may use information to detect, prevent, and investigate fraudulent transactions, unauthorized activities, security issues, and other misuse of our Site.

To comply with legal obligations

We may process and retain information when required to comply with applicable laws, regulations, legal processes, or governmental requests.

4. COOKIES AND SIMILAR TECHNOLOGIES

Our Site may use cookies and similar technologies to improve functionality, remember preferences, understand website traffic, maintain shopping cart functionality, and provide a better browsing experience.

Cookies may also be used by certain third-party services that help us operate and improve our website.

You may adjust your browser settings to refuse or limit cookies. However, disabling certain cookies may affect the functionality of parts of our Site.

5. HOW WE PROTECT YOUR INFORMATION

We take reasonable administrative, technical, and organizational measures to protect your personal information against unauthorized access, misuse, alteration, disclosure, or destruction.

However, no method of transmission over the internet or electronic storage is completely secure. Therefore, while we take reasonable steps to protect your information, we cannot guarantee absolute security.

6. SHARING YOUR INFORMATION

We do not sell, rent, or trade your personal identification information to third parties.

We may share information with trusted service providers when reasonably necessary to operate our business and provide services to you.

These may include providers involved in:

  • Payment processing

  • Order fulfilment

  • Shipping and delivery

  • Website hosting and technology

  • Customer support

  • Email and marketing communications

  • Analytics and website performance

  • Fraud prevention and security

Such third parties may only use your information for the purposes for which it is provided and as permitted by applicable law.

We may also disclose information where required by law, legal proceedings, governmental authorities, or to protect our rights, property, customers, or the security of our Site.

7. THIRD-PARTY LINKS

Our Site may contain links to third-party websites, applications, or services.

We are not responsible for the privacy practices, content, or security of third-party websites. We encourage you to review their respective privacy policies before providing personal information.

8. DATA RETENTION

We retain personal information only for as long as reasonably necessary to fulfil the purposes for which it was collected, including processing orders, providing services, maintaining business and transaction records, resolving disputes, preventing fraud, and complying with legal obligations.

9. YOUR RIGHTS

Depending on applicable law, you may have rights regarding your personal information, including the right to:

  • Request access to personal information we hold about you

  • Request correction of inaccurate information

  • Request deletion of information where legally applicable

  • Withdraw consent for certain processing

  • Unsubscribe from marketing communications

  • Raise questions or concerns regarding our use of your information

To exercise any applicable rights, please contact us using the details below.

10. CHILDREN'S PRIVACY

Our Site is not intended for children who are under the age required by applicable law to provide consent to online services.

We do not knowingly collect personal information from children without appropriate consent. If you believe that a child has provided us with personal information, please contact us so that we can take appropriate action.

11. CHANGES TO THIS PRIVACY POLICY

GulaabGali reserves the right to update or modify this Privacy Policy from time to time.

When changes are made, we will update the "Last Updated" date at the top of this page.

We encourage you to review this Privacy Policy periodically to stay informed about how we collect, use, and protect your information.

Your continued use of the Site after changes are posted constitutes your acknowledgment of the updated Privacy Policy, to the extent permitted by applicable law.

12. YOUR ACCEPTANCE

By accessing or using www.gulaabgali.com, you acknowledge that you have read and understood this Privacy Policy.

If you do not agree with this Privacy Policy, please discontinue use of our Site.

13. CONTACT US

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

GulaabGali
Website: www.gulaabgali.com
Email: gulaabgali.com@gmail.com

GulaabGali
Modern Indian fashion, rooted in Jaipur.